Live Person
- 20% increase in online sales at lower cost per acquisition than any competing alternative
- 25% reduction in service operational costs at a lower cost per issue handled than any competing alternative
- Customer satisfaction scores above any other human assisted channel
Improve conversion rates. Boost average order value. Reduce abandonment.
- Monitor visitor behavior on your site
- Using intelligent business rules, identify visitors showing signs of needing product advice or that they're about to abandon an order
- Proactively engage leads/prospects with a live chat invitation to answer questions, convert and/or upsell orders
- Measure chat-driven results and ROI
Product Packages
LivePerson Pro |
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Basic chat and intelligence features for businesses with low site traffic and limited agent resources.
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LivePerson Premier |
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Intelligent engagement for small contact centers and websites with moderate traffic.
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LivePerson Enterprise |
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Unlimited customization and enhanced intelligence for companies with high volume websites and dedicated contact centers.
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